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Front Office Housekeeping Reservations Telephone

Select one:

A. Concierge
B. Operator
C. Back Office
D. Food and Beverage​


Sagot :

Answer: B. Operator

Explanation:

In the context of front office operations in a hotel or hospitality setting, the role of an "Operator" typically refers to the staff member responsible for handling telephone calls, transferring calls to the appropriate departments or rooms, and assisting guests with inquiries or requests over the phone. The Operator plays a crucial role in managing incoming and outgoing calls within the hotel, ensuring that guests receive prompt and efficient service.