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Answer:
Responding, while technically a reaction, takes into consideration the desired outcome of the interaction. A reaction may result in a positive or negative outcome whereas a response is engineered to produce a positive or negative outcome. Reacting is emotional, responding is emotional intelligence.
Answer:
A reaction is typically quick, without much thought, tense and aggressive. A response is thought out, calm and non-threatening. A reaction typically provokes more reactions – perpetuating a long line of hatefulness with nothing accomplished. A response typically provokes discussion – perpetuating healthy discussion (debate even) that leads to resolution.
Example:
Someone who is reacting immediately hits reply and fires of a scathing tirade and hits send before he takes his next breath. A casual lunch conversation suddenly takes a very negative twist ending in uncomfortable silence. A normally calm, brilliant employee resorts to name calling in the daily meeting. Reaction, without thinking leads to destruction.
Someone who is reacting immediately hits reply and fires of a scathing tirade and hits send before he takes his next breath. A casual lunch conversation suddenly takes a very negative twist ending in uncomfortable silence. A normally calm, brilliant employee resorts to name calling in the daily meeting. Reaction, without thinking leads to destruction.On the other hand a person who is responding hits reply, types their reaction and never sends it. They take a walk, think about an appropriate way to respond and do so when emotions have died down. They handle an ill-advised comment from a co-worker by focusing on the situation, not the person. They address conflict in the conference room with discussion and understanding. They respond and therefore resolve quickly.
Reaction is quick. Response takes time.
Reaction is quick. Response takes time.Reaction is emotion-filled. Response removes all emotion.
Reaction is quick. Response takes time.Reaction is emotion-filled. Response removes all emotion.Reaction is often aggressive. Response allows for assertiveness without aggression.
Reaction is quick. Response takes time.Reaction is emotion-filled. Response removes all emotion.Reaction is often aggressive. Response allows for assertiveness without aggression.Reaction snowballs into unnecessary and prolonged periods of discontent and disagreement. Response resolves conflict quickly.