I. Direction: Identify the given
scenarios on which operations
they belong. Write FH if it is
Front- House Operations and
BH if it is Back-House
Operations, and write what
type of operation it is.
1. The front office staff
creating an account for the
guest by encoding information
of the guest using the Front
Office Accounting System. The
information includes the type
and rate of room per day. The
tab the guest signed during
dinner at the hotel's
restaurant.
2. The guest is ready to
check-out; the front office staff
informed the guest of the
balance amount he needs to
pay before checking out..
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