Cultural differences significantly impact oral communication, leading to misunderstandings and conflicts.
Impact of Oral Communication
- Communication Styles - Different cultures have varying norms for conversation. For instance, high-context cultures (e.g., Japan) rely heavily on non-verbal cues and context, while low-context cultures (e.g., the U.S.) prioritize direct verbal communication. This can create discomfort or confusion during interactions, as seen in the case of Sadia and Lisa, where differing expectations led to a communication breakdown.
- Timing and Pauses Cultural - norms dictate how quickly responses should follow questions. In some cultures, silence is a sign of thoughtfulness, while in others, it may indicate disinterest. Misinterpretation of these pauses can lead to frustration and assumptions about the other person's engagement.
- Non-Verbal Communication Gestures - body language, and eye contact vary across cultures. What is considered respectful in one culture may be perceived as rude in another. For example, maintaining eye contact is valued in some Western cultures, while in others, it may be seen as confrontational.
