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Answer:
If I were Nilda, I would focus on doing my best at my job and continue helping as many customers as I can. I would try to lead by example, showing my coworkers the importance of paying attention to customers. If the situation doesn't improve and it becomes too overwhelming, I would carefully and politely mention the issue to my supervisor, in order for my desire to provide the best service to customers. I would explain that I want to ensure all customers receive proper attention and that I believe the team can work more effectively together. By this way, I can show that my goal is to improve the overall work environment without sounding like I am complaining.