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Sagot :
Answer:
Active Listening, Clarity and Conciseness, Empathy and Emotional Intelligence
Explanation:
Active Listening: This involves fully concentrating on what the other person is saying, understanding their message, responding thoughtfully, and providing appropriate feedback. Active listening ensures you grasp the speaker's intentions and concerns accurately.
Clarity and Conciseness: Expressing ideas clearly and succinctly is crucial. This includes organizing thoughts logically, using simple language where possible, and avoiding unnecessary jargon or ambiguity. Clarity helps prevent misunderstandings and ensures your message is easily understood.
Empathy and Emotional Intelligence: Understanding and acknowledging the emotions of others, as well as managing your own emotions, are vital in effective communication. Empathy allows you to connect on a deeper level, fostering trust and openness in conversations.
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