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Writing a memo is essentially like writing any other form of technical communication. First you have to understand your audience and purpose. Then you gather your information, create some sort of outline, write a draft, and revise it. Making the memo look like a memo adding the structural features that your readers will expect-is relatively simple. Your software has templates, or you can build the structure into your outline or shape the draft at some later stage. (p. 424).​

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