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Skill Read the story about a workplace situation described below. Invite 2 of your family members, friend or home companions to do a role play. Assign them to take the roles pf the characters mentioned in the scenario. Omar is a front desk worker at Lantaka Hotel. He is responsible for checking guests in, answering the phone, and responding to the needs of hotel guests. He and his sister Sitti have been having some misunderstanding lately so he has been distracted at work. An angry guest from room 202 comes to the desk to complain about dirty sheets. While the guest was complaining, Omar's mobile phone rings.
Sagot :
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