Answer:
B
Explanation:
Managing an intoxicated person
The following steps can assist in the management of an intoxicated person. However, ensure that in the first instance you refer to your agency's policies and procedures regarding managing intoxicated clients.
First and foremost, assess the situation and consider your safety, the affected person’s safety, and the safety of others. Enlist others to help you manage the situation if necessary.
Introduce yourself and your role
Ask their name
Ask if they know where they are and what is happening
When talking:
use the person’s name (if known)
speak clearly and ask simple questions
be firm but non-threatening
talk slowly and gently
adjust your pace to theirs
keep eye contact (where culturally appropriate)
keep instructions brief and clear
avoid information overload but repeat when necessary
avoid ‘hot’ topics and long discussions
be friendly and polite
help the person where needed
Also remember to:
remain calm
listen to the person
do not shout or argue back
do not make sudden movements.
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