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Sagot :
Culture shock
Individuals go through disappointments and develop unsocial behavior. This is common due to confusion and the inability to interact with others in the society (Henderson, 1994). In the hospitality industry, culture shock is more likely to be experienced because of diverse customers.
CULTURE SHOCK is an experience a person may have when one moves to a cultural environment which is different from one's own.
HOW DOES CULTURE SHOCK AFFECT THE HOSPITALITY AND TOURISM WORKPLACE? individuals go through disappointments & develop unsocial behavior. This is common due to confusion & the inability to interact with others in the society. In the hospitality industry, culture shock is most likely to be experienced because of diverse customers.
Explanation:
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