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A. TRUE OR FALSE Direction: Write True if the statement about handling guest luggage is correct, write False if it is wrong. 1. When holding the guest luggage, lift it with your toe muscles then grasp the handle and straighten up. 2. Handle luggage and other articles safely with care. 3. Secure fragile items between bags; do not put other items on top of fragile items. 4. Pull heavy luggage carts instead of pushing them. 5. If the guest has lost their claim stub, follow the property's standard in claiming baggage with lost claim stub. 6. When you store luggage in an overflow area, mix the luggage together with the other luggage without the claim stub 7. Put heavier or larger items on the top of the luggage cart. 8. Ensure that luggage do not obstruct entrance and exit areas. 9. Do not twist when lifting and carrying luggage. Point your toes in the direction you are headed and turn your entire body in that direction. 10. Place the soft garment bags at the bottom of other luggage.
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