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LEARNING ACTIVITY 4. MATCH IT! Directions. match the common network problems in Column A with its solution in Column B. COLUMN A _____1. Outside Wireless Signal Range _____2. Unplugged Network Cable _____3. IP Address Conflicts _____4. Blocked by Your Service Provider _____5. Website Temporarily Offline _____6. Computer Glitches _____7. Computer Firewall Malfunctions _____8. Wireless Network Configuration _____9. Network Downtime _____10. Broadband Router or Access Point Malfunctions
COLUMN B A. Confirm that the Wi-Fi channel number and encryption keys on your router have not recently changed. B. If you have recently installed or upgraded one on your computer, temporarily disable them to determine whether it may be the cause of Internet connection problems. C. Contact your Internet provider to verify whether they are experiencing an outage. D. Check the router's lights and console if possible, to ensure it is running and responding properly. E. Ensure your wired or wireless network hardware is switched on and plugged in. F. Before assuming your Internet, connection is faulty, try visiting several popular Web sites rather than just one. G. Ideally, you should place the router at a height in some central location away from other cordless devices. H. Check the computer and remove any malware that you will find. On Windows computers, try resetting the network connection. Reboot the computer if necessary. I. Contact your ISP if you suspect your account has been blocked. J. Renew your IP address.
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