Answer:
Active Listening
The Receiving Stage
The Challenges of Reception
The Understanding Stage
The Evaluating Stage
Explanation:
Active listening
is a particular communication technique that requires the listener to provide feedback on what he or she hears to the speaker, by way of restating or paraphrasing what they have heard in their own words.
The Receiving Stage
The first stage of the listening process is the receiving stage, which involves hearing and attending.
The Challenges of Reception
Listeners are often bombarded with a variety of auditory stimuli all at once, so they must differentiate which of those stimuli are speech sounds and which are not. Effective listening involves being able to focus in on speech sounds while disregarding other noise.
The Understanding Stage
The second stage in the listening process is the understanding stage. Understanding or comprehension is “shared meaning between parties in a communication transaction” and constitutes the first step in the listening process.
The Evaluating Stage
This stage of the listening process is the one during which the listener assesses the information they received, both qualitatively and quantitatively. Evaluating allows the listener to form an opinion of what they heard and, if necessary, to begin developing a response.
