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Sagot :
[tex] \large\sf{DIRECTIONS:} [/tex]
B. apologetic 1. "Please note in your checkbook how much money you spent using your ATM card today."
E. ironic 2."I know it's been hard. And I appreciate all you are going through right now. If you will just put the receipts on the counter, I will take care of the paperwork for you."
C. encouraging 3. We received your request for a refund for your recent purchase of a telescope of your son. Please accept our sincere apologies that the product did not function as advertised. We will process the refund in as timely a manner as possible. For the meantime, if we can help you in any other way, please ask.
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Answer:
B. apologetic 1. "Please note in your checkbook how much money you spent using your ATM card today."
E. ironic 2."I know it's been hard. And I appreciate all you are going through right now. If you will just put the receipts on the counter, I will take care of the paperwork for you."
C. encouraging 3. We received your request for a refund for your recent purchase of a telescope of your son. Please accept our sincere apologies that the product did not function as advertised. We will process the refund in as timely a manner as possible. For the meantime, if we can help you in any other way, please ask.
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