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1.Directions: Read the statement below. Write
True if the statement is correct and False if it is
incorrect.
1. The reservation stage is the first point
of contract between the business owner and
customers.
2. Most people need computers to get
their professional work done as well
3. PMS- this stage is carried out at a time
when the guest physically arrives in the hotels
or business establishment.
4. Financial report-is a daily business or
sales report setting the daily sales or income
totals of each revenue-earning department,
plus summaries of its activity, which includes
the occupancy percentage of the room division.
5. It is not essential to follow the
manufacturer/user manuals for the
maintenance of the office equipment.
6. Remove any dust from your screen with
a dry cloth.
7. Dip the other cloth in your dish soap
solution.
8. Wring it out, and gently wipe your
display.
9. Rinse out your soapy cloth, wring it out
again. Wipe your display to remove any soap
residue.
_10. Take your dry cloth and wipe the
display to remove any streaking.
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