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The COVID-19 outbreak has put the delicate tourism and hotel industry under unprecedented stress. The highly infectious new coronavirus sabotages the sector, raising severe concerns about its current and future viability. The study tackles two primary problems: the first is the fundamental issues that the hospitality and tourist business has in today's environment, and the second is the industry's critical learnings. The research is based on 15 interviews with senior executives in the hospitality business and tourism and hospitality education services. The content analysis of the interview responses yielded 27 sub-themes, which were then condensed into four core themes. The qualitative investigation about the issue tourist and hospitality uncovered several dominating sub-themes, including the need for staff multiskilling and professional development, an improved sense of hygiene, sanitation, and related SOPs, hope for the industry's resurgence, media roles, and the need for better crisis preparedness. "Human Resource Management," "Health and Hygiene," "Continuity," and "Concerns" were among the following main themes. The research critically examines critical issues in light of existing literary arguments and considers the ramifications for decision-makers. The study's main consequences are defined pieces that add to the emerging theory on the COVID-19 pandemic and the tourist and hospitality business, as well as managerial advice to solve various challenges while gaining essential lessons from the current situation.
What is the Key lesson in this pandemic? https://brainly.ph/question/6745536
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