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Answer:
Basic Assertion •EXAMPLE
= when being interrupted, “Excuse me, I'd like to finish what I'm saying"
= I know you are feeling angry and frustrated while you wait for a response.
•Emphatic Assertion
•EXAMPLE
= I know you are feeling angry and frustrated while you wait for a response. But, the best I can do is give you a ballpark estimate of how long it will take
•Escalating Assertion
•EXAMPLE
= “ I know what you have to say is important but I really want to finish what I was saying." “ I really want to finish before you begin to speak”
•I-language Assertion
•EXAMPLE
= When you didn't buy the groceries like yo said yo would, I couldn't cook the dinner for my parents. I feel hurt and angry with you.
Explanation:
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