Answer:
Housekeeping room attendants provide for the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented. A housekeeping room attendant promotes a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests.
Responsibilities:
Stock and sort supplies
Vacuum, clean, dust and polish guest rooms
Make beds, change sheets, remove and replace used towels and toiletries
Deliver and retrieve items on loan to guests e.g. iron and ironing boards
Ensure security of guest rooms and privacy of guests
Perform rotation cleaning duties (e.g. steam clean carpets) as required
Knowledge, Skills and Abilities:
A secondary school diploma is preferred
Physical mobility and stamina required
Ability to follow instruction
Detail-oriented
Professional attitude is required
Ability to work independently
Excellent time management skills
Bondable is generally required
Previous customer service experience may be required
Good communication skills are an asset
Good organizational skills
Workplace Hazardous Materials Information System (WHMIS) is an asset
Possible Future Career Paths:
Assistant or Executive Housekeeper
Laundry Supervisor
Aircraft Groomer
