IDNStudy.com, kung saan ang iyong mga tanong ay natutugunan ng mga eksaktong sagot. Ang aming komunidad ay handang magbigay ng malalim at praktikal na mga solusyon sa lahat ng iyong mga katanungan.
Answer:
* The problem
The first thing you need to do is to clearly describe the problem that the customer has. They may well already know this and you will have identified it from previous discussions.
Ensure that they agree that this is a problem and that it needs solving. I normally look at their body language and what you will see is that they will start to nod with their heads in agreement as you mention the problem/s. It is necessary to show or tell them the implications of not solving the problem and highlight the pain caused.
* The solution
Accurately show how your product addresses the causes and hence fixes the problem that the customer has. Show independent reports that prove this. Demonstrate it to them if at all possible.
Explanation:
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