Answer:
Understand the features and advantages of verbal communication.
Understand the features and advantages of written communication.
Understand the features of nonverbal communication and how it interacts with verbal and written communications.
Communication can be categorized into three basic types: (1) verbal communication, in which you listen to a person to understand their meaning; (2) written communication, in which you read their meaning; and (3) nonverbal communication, in which you observe a person and infer meaning. Each has its own advantages, disadvantages, and even pitfalls.
