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Multiple Choice
1. Fill in the blank with the correct answer regarding suggestive selling technique. Write the letters only.
A. Suggestions
E. Describe
1. Interrupt
B. Ordering
F. Words
C. Needs
G. Ambiance
K. Food
D. Favorite
H. Customer
L. Season
I selling
solling price
sic
your
H 1. Be ready for some questions asked from the guest or
2-3. Do not 2.
the dining guest while they are selecting,
from the menu.
4. Know when to make
to the guest.
5-6. If one of your customer seems indecisive or hesitant when 5.
jump in 6.
favorite menu items.
7. Respect
of the guest base on her/his beliefs, suggest some type of food.
8. Avoid using
describing negatively.
or location of the restaurant.
9. Suggest according to the season and
10. Suggestive
more over suggestions contribute to the guests, satisfaction particularly when
their sincere desires to really the guest in the first place.
II. True or False: Write T if the statement is correct and Fif the statement is incorrect. Write your answer on the
space provided for



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