Roseannmea04idn
Answered

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1 what makes the desk an important part of the front office department?

2 as you learned the guest's arrival procedures, how to assist the gueat properly when they arrive at the hotel?

3 as you learned the guest's departure procedures, how to assist the guest effectively when they check out?

4 how does the scanty baggage procedures differ from other luggage handling procedures?

5 what are the services offered by the bell desk? how do they deliver the services​

Sagot :

Angelaforcadasidn

Answer:

1.Front Desk is a very important department in the hotel, making direct contact with guests. The main function of this department is Reservation, Guest service, Check-in, Check-out, Telephone, Finance & Cashiering, Foreign Exchange, Room Assignment, Inquiry etc.

2.

  • Dressing: It forms the first impression and welcoming a guest is just like going on the first date. ...
  • Smile with a Greeting: ...
  • A Different Greeting: ...
  • Offer to Assist Them: ...
  • Ask Questions:

3.Desk clerk communicates guest departure to housekeeping and other departments in the hotel if necessary.

4.Scanty Baggage - A guest who checks in to the hotel with very less or no luggage. Scanty baggage means no baggage or a piece of light ...

5.

  • Luggage handling.
  • Paging.
  • Mail and Message Handling.
  • Delivery of Newspapers.
  • Collection of Room Keys at Departure.
  • Miscellaneous Jobs.
  • Wake Call

Explanation:

WALA GUSTO KOLANG SAGUTAN TANONG MO :) DON'T WORRY TAMA NAMAN YAN.

LAKO MAGAWA E THANKS PO.