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Answer:
It helps people to take right service on right time. It gives the knowledge of the existing laws and protection of their consumer rights. It helps to encourage consumer to be united and raise collective voice against the practice of adulteration and quackery.
1. Consumers will have greater confidence in their own ability to maintain their health and manage the health care services they need.
2. More consumers will be satisfied with health insurance decisions they have made, or they will believe that they can choose a good health plan even if they don't like their current one.