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Learning Task 1: Read the statements carefully. Choose the letter of the correct answer and write your answer on your Learning Activity Sheet. 1. If a client asks of their personal data, what should you do? A. Allow the full access to their personal data. B. Allow them limited access to their personal data. C. Tell them that it is strictly confidential due to salon procedure. D. Tell them that it is strictly confidential due to the data protection act. 2. Why should the client's needs be assessed? A. Save the time and effort B. Know exactly what he wants. C. To get an idea of his preferred service. D. All of the above 3. Before applying a water stream to your client's scalp, always A. add shampoo. B. monitor water temperature. C. have a client put on protective eye wear. D. ask the client to test the water temperature. 4. What are the most important details to record when making an appointment? A. The service and time of appointment B. Stylist name, the service, and time of appointment C. Client's name, the service, and time of appointment D. Salon's name, the service, and time of appointment. 5. What refers to assessing your client's needs? A. Adjusting cape B. Preparing the client C. Draping your patron D. Discussing what is required.
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