Answer:
Documentation is an important part of all computer repair, in-fact everyone who has taken computer science knows to document their work.
Documentation allows a computer technician to micro manage countless computers at once, stop and continue tasks at anytime. Documentation is a record of all system changes made, tasks/work done, test results, provides a record of services and history of known issues.
Forgetting to document your work is the same as forgetting to backup your data. Every time you make a change in the system you should write it down; makes sense right.
Computer owners need to know when their system has been changed for better or worst.
Explanation:
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