Answer:
The hospitality industry is bound by face-to-face conversations that are designed to build healthy relationships between provider and patron. Some of the most successful business owners would likely not hesitate to call their regular customers friends, as it’s this attitude that delivers high-quality service on a consistent basis.
It’s interesting to note then; the hospitality industry is becoming increasingly dependant on technology systems that can limit the amount of interaction people actually have with each other, but in some cases can significantly enrich the opportunity for hotel staff to give guests their utmost attention.
Here’s how technology is changing the industry and the possible implications, negative and positive, for hotels.
Every hotel m
Explanation:
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