What are the distinct characteristics of filipinos? is it the same across region?
Characteristics of Filipinos:
1. Honest
- One of the qualities you should admire in them is their honesty. It makes you feel more at ease working with them because you know they are reliable and trustworthy. This means you can trust them with some aspects of your company. This quality can also help your company grow, particularly if you outsource customer service to them.
2. Respectful
- From the day they began to say their first words, Filipinos have been taught to be polite. Of course, Filipino sales reps would not say “po” or “opo” when speaking with foreigners, whether on the other end of the phone or in person, but you can feel appreciation in the way they talk with sincerity, offer compliments, and actually listen to what you're saying or asking.
3. Calm And Collected
- If you're yelling on the phone about a defective item or ranting about missed shipping, Filipino customer service representatives maintain a cool attitude under duress. Loud voices, swearing, or warnings would not deter them from doing their duties correctly.
4. Resourceful
- When circumstances require them to improvise, Filipino workers turn into MacGyvers. They have the ability to make something amazing in any situation. They are capable of offering a temporary solution to a crisis rather than leaving their client hanging or with none at all. You may still depend on them in the event of an unfortunate event.
5. Hardworking
- You don't have to be concerned if your mailbox is overflowing with questions or there are 500 more job orders to encode because Filipino outsourced workers won't stop working until it is completed. They take pride in being able to complete the tasks assigned to them. They are still looking forward to success, which is helpful to your company and it will motivate you to achieve your objectives.
6. Passionate
- You may rely on Filipino outsourced employees to wake up excited to face another day at work or to do extraordinarily well because they have an inner desire to be more than normal.
7. Jack Of All Trades
- Filipino outsourced staff can do it all, from responding to email inquiries and making beautiful images to writing articles and encoding results. This is due to the Filipinos' ability to adapt, learn quickly, and absorb as much knowledge as possible from their schooling, the media, and their experiences.
8. Cheerful
- Since they still find a silver lining in their daily routine, Filipino outsourced employees are known as the happiest workforce in Southeast Asia. Their cheerful demeanor has a positive impact on morale, job satisfaction, and the overall workplace climate.
9. Active
- Outsourced jobs from the Philippines need not lose time. They would rather spend every waking moment doing something relevant to their job. They are also noted for being available and able to assist coworkers in order for everyone on the team to complete all of their duties.
10. Focused
- When Filipino outsourced workers arrive at their desk, no noise, office guests, or even the weather can distract them from their work. They concentrate on completing the regular to-do list of quality.
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