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Answer:
1.An online survey is a structured questionnaire that your target audience completes over the internet generally through a filling out a form. The data is stored in a database and the survey tool generally provides some level of analysis of the data in addition to review by a trained expert. ...
2.Nowadays online survey data is very useful because of pandemic we can't go outside.So,it helps a lot,less of physical contact in crowded peoples.Though,it still need a good connection of internet and a charge for it.
3.Disadvantages of Customer Satisfaction Surveys. Too many surveys, so little time: Your customers are bombarded with online surveys. Surveys may be simple to complete, however, some people simply don’t like to complete them. Sending surveys too often can irritate customers and lead to customer burnout.