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Describe the importance of customers to the manager's job.

Sagot :

Explanation:

The CSM is responsible for the customer's overall experience and can share broad knowledge for how other customers have found success, providing solutions. In a way, they serve as general practitioners and forward the customer to specialists that can help tackle the root causes with expert knowledge.

Explanation:

The CSM is responsible for the customer's overall experience and can share broad knowledge for how other customers have found success, providing solutions. In a way, they serve as general practitioners and forward the customer to specialists that can help tackle the root causes with expert knowledge.