Answer:
Assess the situation quickly and calmly to get an understanding of what happened. This involves determining whether anyone is in danger, the cause of the situation, and how many people are affected.
Comfort, reassure, stay calm and take charge. You should introduce yourself to the casualty, explain what’s happening and why, and explain what you’re going to do before you do it.
Protect yourself and the casualty from any danger. You should always protect yourself first and only move the casualty if leaving them would cause more harm. If you are unable to make an area safe, call 999 for emergency help.
Prevent infection between you and them. You should wash your hands or use hand sanitiser, wear disposable gloves, and not cough or sneeze over a casualty.
Assess the casualty. If there are multiple casualties, you must help those with life-threatening injuries or conditions first.
Give first aid treatment, such as CPR or applying pressure to bleeding wounds. Life-threatening injuries and conditions must be prioritised before giving treatment to less serious cases.
Arrange for the right kind of help. Call 999 for an ambulance if it’s serious, or take/send them to a hospital if it’s serious but unlikely to get any worse. For less serious conditions, suggest they see a doctor if they are concerned or if the condition worsens. You should always stay with them until you can leave them in the right care.
