ToyaTodorokiidn
Answered

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When your customer was already calm down on his or her complains, what will be your next step?

A. Begin asking questions and be careful speak suggested replies

B. Insist your solution and state it immediately

C. Apologize and embrace him/her

D. Get his/her contact number then tell him/her you call after getting advice of the manager.

(Explain you answer, please.)​

Sagot :

CloudyClothyidn

Hello Hotoddoroki14!

ANSWER:

My answer is Letter C. Apologize and embrace him/her

WHY?

  • Because when your customer calms down, you first need to talk to him calmly like "Hello, sorry, because it is not intentional". Stay calm when you are always talking and also put the words Sir/Mam to respect your customers. Also be respectful of all your customers so that there is no trouble. So that trouble can be avoided. Of course you will also apologize to him for what you did wrong.

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