1. Below are some of the products that Jollibee provides to their customer/s. Among all product/s of Jollibee? A. Spaghetti B. Chicken Joy C. Yumburger D. Chocolate Sunc 2. If a customer complains about a certain product and the service you provided, which A. Go directly to the manager, and tell the complain of the customer without asking first thi B. Ignore that customer and continue to do your work C. Ask first the customer about his/her complain, then if it is just a simple problem, try to te help of manager. D. Let him/her to shout there. E. None of these is a good thing to do. 3. Rug or Towel is to table as Mop is to A. Dust B. Dustpan C.Carpet D. Floor 4. Emily bought 4 orders of Jolly Crispy Fries at 63 pesos each, and two orders of chocolat the total amount of Emily's food purchase? A. 284 B. 317 C. 252 D. 316 5. WOLF is FLOW as 1793 is to; A. 9173 B. 3179 C.3971 6. A liter has milliliters? A. 10000 B. 1000 C. 100 D. 10 E 7. The wall clock display the time as 12:01 noon. How would you greet the customers cor A. JOLLY MORNING B. JOLLY EVENING C.JOLLY AFTERNOON D. THANK YOU 8. In Jollibee, the customer is always A. WRITE B. RIGHT C. FIRST D. DELIGHT 9. Which of these items does not belong to the group? A. YUMBURGER B. CHEESEBURGER C. BURGER STEAK D. JOLLY HOTDOG 10. To satisfy a customer, always A. Bring Joy and do all the efforts you have C. Make the customer mad B. Create a customer relation D. Both A and B D. 7319 E None o E​