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if you are operation manager of a hotel , what service /product facility and alike will you focus on to make staycation as your best word of mouth advertising ? Cite at least two service product/facility and alike that you will focus on.

Sagot :

Answer:Understand who your customers are. ...

Make customer service easy. ...

Put a heavy focus on hotel customer service training. ...

Ask the right questions. ...

Make sure anyone can help guests. ...

Use omnichannel communication. ...

Buddy up with local offerings.

Explanation: