Answered

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Are any of your tactics not working on your customer ?​

Sagot :

Ivannofuente27idn

Answer:

Yes It doesnt but i am a child

Minenidn

Answer:

YES, there is it.

Explanation:

Here the one of the reasons Customer Service Strategy Isn’t Working:

1. Not Listening to Your Customers

  • A business is not a one-way street, in which managers feel like they owe customers nothing. The first of many customer service rules is that business is akin to a dialogue between two parties.
  • In other words, customers need to know they are being heard.

Hard to Reach

  • Effective customer service strategies provide channels through which customers communicate with a business. We’re talking about a website, social media channels, surveys, and yes, even a telephone.
  • What’s more, communication shouldn’t be difficult.

  • If customers have to browse page after page on your website in a desperate bid to find the contact information, then guess what, your customer strategy is failing.

  • One of the first rules of customer service guidelines is to prominently display your business’s contact information. Make yourself available for a conversation with customers.

  • These striking statistics are a warning to your business — be available!
  • If you can’t be available to pick up the phone — and not every business has service representatives available 24 hours a day, seven days a week — then ensure alternatives are working effectively.

REFERENCE: https://www.qminder.com

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