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Answer:
Students who have positive experiences are more likely to reenroll in online courses in the future, so an institution that seeks to increase online enrollment would benefit from such information.
Data about student experiences also can pro-
vide information to help institutions and fac-
ulty design and deliver better courses, which
could help improve student learning in these
courses. Such data also could help institutions
and faculty to determine what challenges stu-
dents online face, which could in turn improve
persistence and retention in online courses. It
is an important avenue of inquiry.