V.Assessment : T.L.E
Choose the letter of the correct answer . Copy and answer .
1.The front office develops and maintains a comprehensive data base of guest information , coordinate guest service and ensure guest satisfaction .
A. Room division
B.Front Office
C.House keeping
D.Budget report
2.It is used to track the expected departure for any given date.
A.Departure report
B.Registration report
C.Arrival report
D.Budget report
3.It is used to check the expected guest arrivals to the hotels on any given date .
A.Departure report
B.Registration report
C.Arrival Report
D.Budget Report
4.Movement list it is a document which contains the name of expected arrival and expected departure for next day .
A.Departure report
B.Registration report
C.Arrival report
D.Movement list
5.This stage include registration and rooming function .
A.Departure
B.Registration
C.Arrival
D.Movement list
6.Arrival report is used to check the expected guest arrivals to the hotels on any given date .This report is to be designed to give arrival guest details except for
A.Arrival date
B.Arrival time
C.Room blocked
D.Departure date
7.Departure report is used to track the expected departures for any given date.Report mainly contains the ff.except for .
A.Guest name
B.Room number
C.Departure date
D.Birthday
8 -10 .Miss Gwen , the assistant Manager of Crystal Hotel , wanted to compute for the total room sales (TRS ) of room 1 and 7 of the of the second floor .Given the following data, compute the (TRS ) 3pts.
Number of room sold
Room 1 =2
Room 7 = 3
Room rate
Room1 -3 = Php 550
Room 4 -7= Php 1, 500.00