Excuse me I would
like to speak to the
manager!
B
Good morning sir, I am
the manager and I would
be more than happy to
address your situation.
Amazon Head Quarters
Come in my office and
and have a seat. Let's
talk about what
happened.
So sir tell me what seems
to be the problem.
And the crazy thing is that I called
customer service to tell them what
happened and they claimed they
couldn't do nothing about.
Ma'am thank you so much for
handle my situation. I started
to get really frustrated.
I ordered a microphone and a
camera off of amazon and it took
the money out of my account and
I never got the things that I
ordered.
Oh my god sir im so sorry I
will talk to all of my
customer service employees
about this.
No problem sir. I'm
always happy to
help. Have a great
day.
You too!
I will look at my computer all I need is your name
and the day that you purchased you items and your
money will be back in your account within 1 hour.
Ok
1. Who is the sender in the comic strip?
2. What are they talking about?
3. Do you think the woman listened to her client? Why?
4. Is this communication context successful or not?